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In the digital era, data isn't just a commodity: it's the lifeblood of businesses worldwide. From online interactions to customer reviews and social media posts, every digital footprint adds to this immense pool of information. However, a significant portion of this data isn't neatly organized: 90% of data is unstructured, a mix of text, numbers, and dates from various sources and formats. This data contains valuable insights, but companies need innovative solutions to use all this information effectively.


Recognizing the need for innovative solutions, businesses turn to Software-as-a-Service (SaaS) technology, which stands at the forefront of the data revolution. SaaS operates on a cloud-based model, where third-party providers host applications accessible to users over the internet. What sets SaaS apart is its elimination of the need for users to install, maintain, or upgrade applications individually. Instead, users can seamlessly access the software through a web browser, paying a subscription fee either monthly or annually. This approach not only simplifies data management but also empowers businesses to effectively harness the untapped potential of unstructured data, transforming it into valuable insights for strategic decision-making.


An example of SaaS model application is Elastic, a cloud-based platform designed to handle large volumes of unstructured data accessible to users over the internet. What sets Elastic apart is indeed its remarkable adaptability as users don't need to install any software on their device. Elastic provides its services on a subscription basis, allowing businesses to pay for the services they use without the hassle of upfront costs.


Concur is another company that operates on a SaaS model, offering cloud-based software solutions to businesses for managing their travel expenses and invoices. By leveraging SaaS technology, Concur’s users can access travel, expense, and invoice management tools from anywhere paying a subscription fee based on their usage. Also, Concur's SaaS platform can connect with other business software, making it easy to share data between different systems. By doing so, Concur transforms seemingly disparate pieces of information into meaningful, actionable insights that empower businesses to make well-informed decisions related to their travel expenditures, employee preferences, and overall travel management strategies.


Car-sharing leader Uber has successfully integrated SaaS technology into its operations, revolutionizing the way it serves its customers. Through advanced data analysis, Uber integrates and processes unstructured data coming from different data sources, including traffic patterns and GPS information, to make real-time decisions on pricing and optimizes driver routes. Moreover, UberEATS, an extension of Uber that specializes in food delivery, employs sophisticated data analysis software: By understanding customer preferences and behaviors, UberEATS can predict the arrival time of a customer's UberEATS order, ensuring a seamless customer experience.


The Software-as-a-Service (SaaS) market is experiencing unprecedented growth, reaching $148.75 billion in 2021 and projected to soar to $702.19 billion by 2030, as reported by Gartner. In this era of data-driven decision-making, the importance of SaaS technology in harnessing unstructured data cannot be overstated. Companies are increasingly recognizing the pivotal role SaaS plays in converting raw data into actionable insights and enhancing their growth prospects.


 

The information in this article should not be regarded as a description of services provided by Delian Partners SA. The opinions expressed in this article are for general informational purposes only and are not intended to provide specific advice or recommendations for any individual or on any specific security or investment product. It is only intended to provide education about the financial industry. The views reflected in this article are subject to change at any time without notice.

 
 
 

Historically, creativity has been seen as an innately human trait, but the rise of generative AI has redefined this assumption. Creative AI is at the forefront of a transformative wave in content creation, leveraging Artificial Intelligence to produce original and diverse content formats, including impressive visuals and realistic speech and music.


For example, AI imaging pioneers like DALL-E2 and Imagen have demonstrated the ability to generate highly realistic images from simple text descriptions, promising faster, cost-effective, and highly personalized content creation at an unprecedented scale. As an example, when prompted with "a bowl of soup that serves as a gateway to another world in digital art," the AI produces imaginative images that blend creativity and realism, providing a surreal experience (view images below). This exciting development demonstrates how AI is reshaping content creation, giving us a peek into a future where making content is not only quicker and cheaper, but also more tailored to individual preferences. This technology has the potential to completely revolutionize industries that rely on visual content, such as advertising and art, by opening a range of new exciting opportunities for creators and their audience.


Various images generated by DALL-E 2 given the above prompt, Source OpenAI


Another example of Creative AI application was developed by Tencent Music Entertainment, the leading online music entertainment platform in China. The company created mor 1.000 tracks that contain vocals generated by AI technology designed to emulate human voice. This technology called Lingyin Engine, can quickly replicate singers’ voices to produce original songs of any style and language: One of these tracks, titled “Today”, has already surpassed 100million streams. HYBE, a Korean entertainment company and record label behind Korean pop sensation BTS, has acquired Supertone, an AI sound and music generator. This convergence of music and AI not only promises to reshape the music industry but also opens a world of possibilities for artists, providing them with a new era of sonic creativity and experimentation.



Also, creative AI stands out for its remarkable potential to improve productivity, accomplishing in a few years what previously took decades for major technological advancements. Electricity took nearly four decades to have a real impact on productivity since it required adaptation to physical infrastructure. Computers took roughly two decades to make a significant impact with human adoption representing the main barrier to its development. In contrast, creative AI has taken less than three years to deliver major performance improvements, largely due to the active involvement of tech giants who have provided workers with user friendly AI powered tools and applications.


In conclusion, AI is transforming content creation at an astonishing pace. It's not here to replace human creativity but to enhance it. Examples like DALL-E2, Imagen, Tencent Music, and HYBE show how AI can generate stunning visuals and music quickly and affordably. This has the potential to revolutionize industries like advertising and music. According to Fortune Business Insight, the AI market size was 428$ billion in 2022 and is projected to grow from 515.31$ billion in 2023 to 2 trillion by 2030, at a CAGR of 21.6%. This growth reflects the increasing importance of AI, including the creative AI sector, in shaping various industries. As AI technologies advance, they are expected to play a pivotal role in this expansion, offering new opportunities for innovation and productivity.


 

The information in this article should not be regarded as a description of services provided by Delian Partners SA. The opinions expressed in this article are for general informational purposes only and are not intended to provide specific advice or recommendations for any individual or on any specific security or investment product. It is only intended to provide education about the financial industry. The views reflected in this article are subject to change at any time without notice.

In recent years, the use of artificial intelligence in the retail industry has become increasingly popular, with many big tech companies implementing the technology to enhance customer experiences and streamline operations. According to Yahoo Finance, the global AI retail market size is expected to reach $25.83 billion by 2028 from $5.19 billion in 2022.


Customer service stands out as the most prominent retail application for AI technology, with Amazon being one of the major investors in this domain. Amazon's Alexa Chat Bot is powered by a combination of natural language processing (NLP), machine learning (ML), and automatic speech recognition (ASR) technologies. When a user types a request into the chatbot, the ASR technology converts the text into a digital format that can be analyzed by the NLP algorithms. The NLP algorithms then analyze the syntax, grammar, and context of the user's request to determine the most appropriate response. In the meantime, the ML component enables the system to learn and improve over time based on users’ interactions: The more users interact with the chatbot, the better it becomes at understanding their needs and providing accurate responses.


Also, Alexa's AI-powered shopping assistant uses a combination of algorithms and data analysis to provide customers with product recommendations. In addition to that, the chatbot can also handle other types of requests, such as answering questions, placing orders, and providing customer with 24/7 support, meaning that they can to shop whenever they want without needing human assistance.


Differentiate use case before giving recommendations


Help refining recommendations


AI is also being used by e-commerce companies to improve search results and product categorization. Alibaba, one of the largest e-commerce platforms in the world, uses AI-powered image recognition technology to automatically categorize products based on their visual characteristics, and uses NLP to analyze product descriptions and categorize them based on the words and phrases used. This allows the platform to identify product attributes and features even if they are not explicitly listed. Additionally, Alibaba has launched a virtual assistant, AliGenie, which uses AI to help customers with their shopping experience providing them with more personalized recommendations which are tailored on user’s preferences.



According to Yahoo Finance, AI market size was valued at $95.60 billion in 2021 and is projected to reach $1,847.50 billion by 2030, growing at a CAGR of 32.9% during that period. The use of AI in retail is becoming increasingly popular, and many big tech companies are developing new features to enhance customer experiences and streamline operations. Chatbots, virtual assistants, product recommendations, search optimization, and categorization are just some of the ways that AI is being used in ecommerce. As AI technology continues to evolve, we can expect even more innovative use cases to emerge, leading to improved customer experiences and increased efficiency in the ecommerce industry.


 

The information in this article should not be regarded as a description of services provided by Delian Partners SA. The opinions expressed in this article are for general informational purposes only and are not intended to provide specific advice or recommendations for any individual or on any specific security or investment product. It is only intended to provide education about the financial industry. The views reflected in this article are subject to change at any time without notice.



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